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عنوان :

Factors influencing knowledge of Islamic banking services: the case of Malaysian bank managers

کلیدواژه :

ناشر :

Review of Islamic economics

سال :

1386/2007

چکیده

฀ Many฀ studies฀ have฀ examined฀ the฀ level฀ of฀ awareness,฀ knowledge,฀ and฀ understanding฀ of฀ Islamic฀ banking฀ and฀ finance฀ (IBF)฀ among฀ bank฀ customers.฀ However,฀there฀has฀been฀no฀study฀to฀date฀of฀the฀level฀of฀knowledge฀of฀IBF฀among฀ bank฀ managers.฀ This฀ paper฀ aims฀ to฀ do฀ that฀ for฀ bank฀ managers฀ in฀ Malaysia.฀ The฀ findings฀of฀the฀study฀are฀vital฀for฀future฀human฀capital฀development฀in฀the฀Islamic฀ banking฀industry.฀Overall,฀the฀results฀of฀the฀study฀show฀that฀bank฀managers฀possess฀ good฀ knowledge฀ of฀ the฀ general฀ principles฀ of฀ IBF฀ and฀ some฀ basic฀ concepts,฀ like฀ murabahah/bay[bi-thaman฀ajil,฀qard฀hasan฀and฀ijarah.฀However,฀their฀knowledge฀of฀ other฀basic฀concepts,฀like฀musharakah฀and฀mudarabah฀is฀only฀of฀a฀moderate฀level.฀ The฀results฀also฀indicate฀that฀the฀bank฀managers’฀knowledge฀on฀advanced฀concepts฀ of฀ IBF฀ such฀ as฀ ghurmi฀ (risk)฀ and฀ gharar฀ (uncertainty)฀ are฀ relatively฀ poor.฀ The฀ Pearson฀Correlation฀test฀indicates฀attendance฀at฀training฀programmes฀as฀the฀most฀ significant฀factor฀in฀improving฀the฀managers’฀level฀of฀knowledge฀of฀IBF.฀The฀results฀ also฀ indicate฀ that฀ managers฀ with฀ longer฀ banking฀ working฀ experience฀ and฀ higher฀ level฀ of฀ education฀ have฀ inverse฀ relationship฀ with฀ the฀ level฀ of฀ knowledge฀ of฀ IBF.฀ However,฀while฀longer฀working฀experience฀in฀the฀IBF฀industry฀indicated฀a฀positive฀ relationship฀with฀knowledge฀of฀IBF,฀it฀was฀not฀at฀a฀significant฀level.