The Impact of Organizational, Technological, and Ecosystem Capabilities on Banking Performance with the Mediating Role of Innovation and Digital Transformation: Providing Regulatory Solutions
مجلس و اقتصاد - Majles & Economy
1404/2025
چکیده
The purpose of this research is to analyze the impact of organizational, technological, and ecosystem capabilities on banking performance with the mediating role of innovation and digital transformation. This study is applied in terms of objective and descriptive-survey in terms of method. The statistical population includes the staff of Bank Saderat branches in Ahvaz city in 2024, from which 205 individuals were selected as the sample size using Cochran’s formula and simple random sampling method. The content validity of the questionnaire was confirmed by a group of experts. Additionally, to assess construct validity, three indices were used: composite reliability, average variance extracted, and factor loading ؛ and for measuring reliability and trustworthiness, Cronbach’s alpha coefficient was calculated using SPSS26 software, with values above 0.7. The research results analyzed with PLS software indicated that technological capabilities impact innovation and digital transformation in Bank Saderat branches in Ahvaz. Technological and organizational capabilities affect digital transformation with the mediating role of innovation in these branches. Organizational capabilities influence innovation and digital transformation in Bank Saderat branches in Ahvaz. Ecosystem capabilities impact digital transformation with the mediating role of innovation in these branches. Ecosystem capabilities affect innovation and digital transformation in these branches. Innovation influences digital transformation in the branches. Digital transformation affects bank performance in Bank Saderat branches in Ahvaz.

